Frequently Asked Questions (FAQs)
About Our Products
The ZSpeed CMAK (Clutch Movement Alteration Kit) replaces the internal concentric clutch slave cylinder with a more robust and reliable system. This kit helps to maintain the original pedal pressure and stroke while enhancing the durability and performance of your vehicle's clutch system.
Our products are specifically designed for certain models including the Nissan 300ZX, 350Z, 370Z, and Infiniti G35, G37, Q50, and Q60. Please check individual product pages for compatibility details or contact our support for advice.
Ordering & Shipping
Once your order is shipped, you will receive a tracking number via email. You can also find tracking information using the order status link in your order confirmation email.
Shipping charges are calculated in real-time by the carrier during checkout. This ensures you always pay a fair price, considering the weight of car parts.
Returns & Exchanges
ZSpeed Performance accepts returns of most new, unused, and re-sellable items within 15 days of delivery, except for electric or electronic parts, "special order" items, and products marked as scratch and dent, clearance, or used, which are non-returnable and non-refundable. All returns must be in the original sealed packaging with all associated pieces included, and are subject to approval by ZSpeed Performance.
Items returned within 10 days of delivery are subject to a 10% restocking fee, while items returned after 10 days but within 15 days incur a 20% restocking fee. No returns are accepted after 15 days.
Shipping costs are non-refundable, and if the item had "free" shipping, the cost of shipping will be deducted from the refund. The client is responsible for the return shipping, which should be insured, as loss or damage claims must be filed by the client. Returns must include a Return Authorization (RA) number clearly noted on the shipping waybill and packaging. Shipments without an RA number will be refused.
To return a product to ZSpeed Performance, follow these steps:
- Contact ZSpeed Performance: Email sales@zspeed.com or call at 704-628-2034 during business hours to request a Return Authorization (RA) number. This number is crucial for processing your return.
- Pack Your Item: Ensure the item is in new, unused, and re-sellable condition, and include all original packaging and components.
- Label and Ship:
ZSpeed Performance
13054 Bleinheim Lane Suite A
Stallings, North Carolina 28105
Installation & Support
Yes, we provide detailed installation guides for most of our products. These can be found on the specific product pages under the "Installation Guide" section. For specific questions, contact us.
Professional installation is recommended. If you face any issues during installation, please contact us. We offer expert advice and can guide you through the process.
Contact & Additional Support
You can reach us via email at sales@zspeed.com, or call us during business hours at 704-628-2034. For more contact options, please visit our contact page.